Thanks to our amazing customers who have continuously left us fantastic reviews, we recently won the Feefo Gold Trusted Service Award 2022.
What is the Trusted Service Award?
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional customer feedback. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.
Qualifying for gold
Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1st 2022 and December 31st 2022, with a service rating of between 4.5 and 5.
Lauren Gladding, Sales Manager, said:
“This award is significant to us, as it shows that our customers are satisfied with our services and recognises our commitment to delivering outstanding services that meet our customer’s needs and expectations.”
Maintaining Customer Satisfaction
As well as receiving excellent customer service, winning this award will benefit our customers in several ways. Firstly, it will assure them that our services are of the highest quality. Customers will be confident that they are making the right decisions when choosing us as their storage and accommodation partner.
Secondly, it sets our team a high standard on which to build upon throughout 2023. Feefo gives real end-user feedback, allowing us the opportunity to develop our products and services further.
Quote from a recent customer review:
“I rarely leave a review, but you guys went above and beyond, so you deserve it. I wish all companies are like you. From customer service to the delivery driver, everyone was very helpful. Thank you for being so professional and understanding.”
Finally, the award will help to increase our brand recognition. This award is an outward indication of our commitment to quality and customer satisfaction.
A big thank you to anyone who has ever left us a Feefo review! Our customers mean a great deal to us, and we are delighted that you are a part of our Portable Space journey.
