For the second consecutive year, thanks to our amazing customers, we have won the Feefo Platinum Trusted Service Award 2024.
This coveted award is based solely on the reviews and ratings our company has achieved and is given only to companies that deliver time and time again for their customers by placing them at the heart of all they do.
Feefo established the Trusted Service Awards back in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional customer feedback. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.
As a family-owned and operated business, we have always been committed to providing our customers with the highest level of service and satisfaction. Our hard work, dedication, and passion for excellence have been reflected in the outstanding reviews received from over 54 independent and verified customers, with an overall rating of a whopping 4.9 out of 5 stars.
Lauren Gladding, Commercial Manager, said: “The Feefo annual Trusted Service Awards shine a light on businesses that demonstrate outstanding service to their customers, and we are over the moon to receive the Platinum award for the second year running. Congratulations to our entire team for their hard work and dedication.
This accolade is a true testament to our commitment to providing remarkable service, day in and day out, and we would like to thank our valued customers for sharing their experience and feedback. We value your input and will always listen and in the rare case that we fall short of your expectations, we will take steps to make things right and ensure customer satisfaction.”
On behalf of Feefo, CEO Tony Wheble said: “Well done on your fantastic achievement from the whole team here atFeefo. And here’s to continued customer service excellence in 2024 and beyond.”
You can read all Feefo-verified reviews for our business here.
